On 31st March, RichPacking Machinery, a leading pharmaceutical and supplement equipment manufacturer, was pleased to hold a successful inspection of the CGN208 Semi-auto Capsule Filling Machine by a distinguished client from the Netherlands. This inspection marks an important step before the machine is shipped to the client workshop for his current supplement production.
As one of the most important machine for supplement production, Mr. Meijer had to guarantee the quality of this semi-automatic encapsulating machine before shipment. He raised concerns about the issues he had been facing with his previous machine from other supplier, specifically capsule missing during dispensing station and inconsistent locking quality. He wanted to ensure that these problems would be addressed with the new capsule filling equipment from Richpacking.
Our engineer, Mr. Yang, thoroughly explained how the CGN208 Semi-Automatic Capsule Filler was designed to tackle these exact challenges with the two major features below:
• Precise Mold Chamfering: Ensures that the capsule feeding process is smooth, eliminating defects and ensuring no capsule missing for high-quality production.
• Advanced Capsule Locking Station: Utilizing a flat placement method combined with pneumatic activation, which reduces labor intensity, minimizes powder leakage, and improves product quality. These improvements also optimize raw material utilization.
Mr. Meijer expressed his satisfaction with how the CGN208 addresses his concerns and reassured him that the new capsule filling machine would be a reliable upgrade for his production.
During the inspection, our Senior Engineer, Mr. Yang, conducted a comprehensive demonstration of this high quality semi-automatic capsule machine’s capabilities. He walked Mr. Meijer through the installation and calibration process of the capsule dispensing unit, ensuring everything was properly configured before the machine's shipment. This hands-on support alleviates any concerns about the setup process upon arrival at the client’s workshop.
Additionally, Mr. Yang recorded a detailed video of the configuration steps for future reference, providing the client with an invaluable training resource. Mr. Meijer expressed that not only was he satisfied with the features of the premium CGN208 semi-auto capsule filler, but he was also impressed by the thoughtful service that RichPacking provided, which boosted his confidence with the partnership.
With the inspection completed successfully, the CGN208 semi-auto capsule filling machine is now ready for shipment. It has undergone final testing and is securely packed in a solid wooden box to ensure safe transport. The machine is scheduled to ship next week, and RichPacking’s professional team is assisting the client with customs clearance to ensure the machine reaches from door to door.
At RichPacking, we are committed to not only delivering high-quality machines but also offering continuous support throughout the installation and operational processes. The successful inspection of the CGN208 semi-auto encapsulation machine further reinforces our reputation for reliability and customer-focused service.
We look forward to further strengthening our relationship with Mr. Meijer and continuing to provide tailored solutions to meet the needs of the supplement industry.
Correo electrónico : manager@richpacking.cn
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